I want to order a gift for Christmas. When do I need to place my order by?
To have the best chance at you receiving your order in time for Christmas, we need all orders to be placed by DECEMBER 14, 2024. We will do our best with any orders placed after December 14th, but we can't make any promises.
Can you sign my shirt??
We would love to! Unfortunately, our racing schedule is FULL and we are not always home to be able to sign anything ordered from the website. You are more than welcome to ask us to sign something for you when you see us in person. If you aren’t able to see us and want something signed, all of the mini doors are already signed and ready to be shipped!
My shirt is too big, how can I exchange it for a different size?
Due to the limited inventory we keep in stock, we cannot guarantee we will be able to exchange any items. If you need to exchange or return an item, please first review our Return Policy.
I need to cancel an order! Help!
If the item has not already shipped, please email us at email@example.com and we will cancel your order and issue a refund. If the item has shipped already, though, please email us at firstname.lastname@example.org to begin your return. Once we receive the item, we can process your return and issue a refund.
I haven’t received my order yet, but the tracking information says it was delivered. What do I do?
Other than decals, we mail everything through USPS with tracking. Once we have dropped it off at the post office, we have no control over how long it will take to reach you or where your package will end up. We would suggest contacting your local USPS office to see if they can give you some more information as they are much more able to track your package down.
I will be near Milton, Florida. Can I pick up my order in-person?
We love meeting our fans, but we only complete in-person sales while at the track. All other orders are mailed. We also aren’t able to bring orders to the track for pickup or process returns or exchanges in-person.
It has been 3 days since I ordered and I still haven’t received my package. Where is it?
We aren’t Amazon (though, we wish!). We handle all our orders in-house, which means that when we are traveling, we aren’t fulfilling orders. We try to ship everything out within 7 days, but sometimes that just isn’t possible. We do fulfill your orders as quickly as we can.
Do you ship internationally?
We do! We have shipped all over the world and are always excited when someone orders from a new country. We have recently run into some shipping issues due to border closures. If that is the case, we will refund your order and hope that the border opens back up soon!